# 3. Goals & Success Metrics

### Primary Goals

| Goal ID | Goal | Metric | Baseline | Target | Timeframe |
|---------|------|--------|----------|--------|-----------|
| G-001 | Reduce phone management task time | Time to complete common workflows | 15-30 min (GUI) | < 5 min (CLI) | MVP Launch |
| G-002 | Enable automation workflows | % of common tasks scriptable | 0% (no CLI exists) | 90%+ of MVP commands | MVP Launch |
| G-003 | Support multi-tenant operations | Tenant switch time | 2-3 min (re-login) | < 5 seconds | MVP Launch |
| G-004 | Achieve reliable bulk operations | Bulk assign success rate | N/A | > 95% success rate | MVP + 1 month |
| G-005 | Provide actionable error feedback | % errors with remediation guidance | N/A | 100% of error types | MVP Launch |

### Secondary Goals

| Goal ID | Goal | Metric | Target | Timeframe |
|---------|------|--------|--------|-----------|
| G-006 | Cross-platform support | Platforms supported | Windows, macOS, Linux | MVP Launch |
| G-007 | Machine-readable output | Commands with JSON output | 100% of list/show commands | MVP Launch |
| G-008 | Secure credential handling | Plaintext secrets in config | 0 (never stored) | MVP Launch |

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