# Data Subject Rights

## Overview

Data subject rights are fundamental rights granted to individuals under privacy regulations like GDPR. These rights give individuals control over their personal data and require organizations to provide mechanisms for exercising these rights.

## GDPR Data Subject Rights

### Right to Access (Article 15)
- Obtain confirmation of processing
- Access to personal data
- Information about processing
- Recipients of data
- Retention periods
- Right to lodge complaint

### Right to Rectification (Article 16)
- Correct inaccurate data
- Complete incomplete data
- Update outdated information
- Notify third parties of corrections
- Process within one month

### Right to Erasure (Article 17)
- "Right to be forgotten"
- Withdraw consent
- Data no longer necessary
- Unlawful processing
- Legal obligation to erase
- Process within one month

### Right to Restrict Processing (Article 18)
- Contest accuracy of data
- Unlawful processing
- Data no longer needed but required for legal claims
- Objection pending verification
- Process within one month

### Right to Data Portability (Article 20)
- Receive data in structured format
- Transmit to another controller
- Machine-readable format
- Applicable to automated processing
- Based on consent or contract
- Process within one month

### Right to Object (Article 21)
- Object to processing based on legitimate interests
- Object to direct marketing
- Object to processing for research purposes
- Stop processing upon objection
- Process within one month

### Rights Related to Automated Decision-Making (Article 22)
- Not subject to automated decision-making
- Human intervention required
- Right to express point of view
- Right to contest decision
- Right to explanation

## CCPA Consumer Rights

### Right to Know
- What personal information is collected
- Categories of sources
- Business purposes
- Categories of third parties
- Specific pieces of information

### Right to Delete
- Request deletion of personal information
- Exceptions apply
- Verify consumer identity
- Respond within 45 days

### Right to Opt-Out
- Opt-out of sale of personal information
- "Do Not Sell" link
- Clear opt-out mechanism
- Honor opt-out requests

### Right to Non-Discrimination
- Cannot discriminate for exercising rights
- Cannot deny goods or services
- Cannot charge different prices
- Cannot provide different quality

## Request Handling

### Request Receipt
- Accept requests in any format
- Acknowledge receipt promptly
- Provide confirmation
- Assign request ID
- Log request

### Identity Verification
- Verify requester identity
- Reasonable verification methods
- Cannot require account creation
- Cannot charge fee for verification
- Document verification

### Request Processing
- Process within time limits
- GDPR: One month (extendable to two)
- CCPA: 45 days (extendable to 90)
- Provide information requested
- Explain any limitations

### Response Format
- Deliverable format
- Portable format (if requested)
- Machine-readable (for portability)
- No account creation required
- No fee for first request

## Right to Access Implementation

### Information to Provide
- Confirmation of processing
- Personal data
- Processing purposes
- Categories of personal data
- Recipients or categories
- Retention periods
- Rights information
- Complaint information

### Format
- Electronic format (if requested)
- Structured format
- Commonly used format
- Machine-readable format
- Provide copy free of charge

### Exceptions
- Adversely affect rights of others
- Manifestly unfounded
- Excessive requests
- Document exceptions

## Right to Rectification Implementation

### Correction Process
1. Receive rectification request
2. Verify identity
3. Verify accuracy
4. Correct data
5. Notify third parties
6. Confirm correction

### Verification
- Verify accuracy of correction
- Request supporting documentation
- Update all relevant systems
- Notify data subject
- Document correction

## Right to Erasure Implementation

### Erasure Process
1. Receive erasure request
2. Verify identity
3. Verify eligibility
4. Delete data
5. Notify third parties
6. Confirm erasure

### Exceptions
- Legal obligation to retain
- Public interest
- Legal claims
- Vital interests
- Document exceptions

### Third-Party Notification
- Notify third parties of erasure
- Request third-party deletion
- Verify third-party deletion
- Document notifications

## Right to Restrict Processing Implementation

### Restriction Process
1. Receive restriction request
2. Verify identity
3. Verify eligibility
4. Restrict processing
5. Notify data subject
6. Document restriction

### What to Restrict
- Stop processing (except storage)
- Mark data as restricted
- Notify third parties
- Maintain restriction until resolved

## Right to Data Portability Implementation

### Portability Process
1. Receive portability request
2. Verify identity
3. Verify eligibility
4. Prepare data
5. Provide in format
6. Confirm provision

### Data Format
- Structured format
- Commonly used format
- Machine-readable format
- JSON, CSV, XML
- Provide free of charge

### Scope
- Data provided by data subject
- Automated processing
- Based on consent or contract
- Not applicable to all processing

## Right to Object Implementation

### Objection Process
1. Receive objection
2. Verify identity
3. Verify eligibility
4. Stop processing
5. Notify data subject
6. Document objection

### Direct Marketing
- Stop marketing immediately
- No verification required
- Process promptly
- Confirm stop

### Legitimate Interests
- Verify objection
- Balance interests
- Stop if legitimate interests don't override
- Continue if legitimate interests override

## Automated Decision-Making Rights

### Safeguards
- Human intervention
- Express point of view
- Contest decision
- Explanation of decision
- Alternative processing

### Implementation
- Provide human review
- Allow expression of views
- Provide explanation
- Offer alternatives
- Document decisions

## Request Management System

### Features
- Request intake
- Identity verification
- Request routing
- Processing workflow
- Response generation
- Audit trail

### Integration
- Integrate with data systems
- Access data sources
- Update data systems
- Notify third parties
- Generate reports

## Response Time Limits

### GDPR Time Limits
- Acknowledge: Without undue delay
- Respond: Within one month
- Extension: Up to two months with notice
- Explain extension
- Document delays

### CCPA Time Limits
- Acknowledge: Within 10 business days
- Respond: Within 45 calendar days
- Extension: Up to 90 calendar days with notice
- Explain extension
- Document delays

## Fees and Charges

### GDPR Fees
- First request: Free
- Excessive requests: Reasonable fee
- Manifestly unfounded: Refuse or charge
- Document fee rationale

### CCPA Fees
- First request: Free
- Subsequent requests: May charge
- Reasonable fee
- Document fee rationale

## Data Subject Rights Checklist

### Request Handling
- [ ] Accept requests in any format
- [ ] Acknowledge receipt promptly
- [ ] Verify identity
- [ ] Process within time limits
- [ ] Provide requested information

### Right to Access
- [ ] Provide confirmation
- [ ] Provide personal data
- [ ] Provide processing information
- [ ] Provide in requested format
- [ ] Free of charge

### Right to Rectification
- [ ] Verify accuracy
- [ ] Correct data
- [ ] Notify third parties
- [ ] Confirm correction
- [ ] Document correction

### Right to Erasure
- [ ] Verify eligibility
- [ ] Delete data
- [ ] Notify third parties
- [ ] Confirm erasure
- [ ] Document erasure

### Right to Restrict
- [ ] Verify eligibility
- [ ] Restrict processing
- [ ] Notify data subject
- [ ] Maintain restriction
- [ ] Document restriction

### Right to Portability
- [ ] Verify eligibility
- [ ] Prepare data
- [ ] Provide in format
- [ ] Machine-readable
- [ ] Free of charge

### Right to Object
- [ ] Process objection
- [ ] Stop processing
- [ ] Notify data subject
- [ ] Document objection
- [ ] Handle promptly

## Best Practices

1. **Easy Request Process**: Make it easy to submit requests
2. **Prompt Response**: Respond within time limits
3. **Clear Communication**: Communicate clearly with data subjects
4. **Proper Verification**: Verify identity appropriately
5. **Complete Responses**: Provide complete information
6. **Third-Party Coordination**: Coordinate with third parties
7. **Documentation**: Document all requests and responses
8. **Training**: Train staff on data subject rights
9. **Automation**: Automate where possible
10. **Continuous Improvement**: Improve request handling

## Common Pitfalls

1. **Delayed Responses**: Not responding within time limits
2. **Poor Verification**: Inadequate identity verification
3. **Incomplete Responses**: Not providing complete information
4. **No Documentation**: Not documenting requests
5. **Third-Party Issues**: Not coordinating with third parties
6. **Difficult Process**: Making it difficult to exercise rights
7. **Fees**: Charging inappropriate fees
8. **Compliance Gaps**: Not meeting regulatory requirements
9. **Poor Training**: Staff not trained on rights
10. **No Automation**: Manual processes causing delays

