"""SmartHub feedback storage and routing"""
import snowflake.connector
from datetime import datetime
from typing import Dict, Any

class FeedbackStore:
    def __init__(self, connection_params: Dict[str, str]):
        self.conn_params = connection_params
        
    async def store_feedback(self, feedback_data: Dict[str, Any]) -> Dict[str, Any]:
        """Store feedback in Snowflake and route to appropriate channels"""
        try:
            # Store in Snowflake
            conn = snowflake.connector.connect(**self.conn_params)
            cur = conn.cursor()
            
            # Insert into feedback table
            cur.execute("""
                INSERT INTO SMARTHUB_FEEDBACK.PUBLIC.EXTENSION_FEEDBACK (
                    FEEDBACK_TYPE,
                    FEEDBACK_TEXT,
                    USER_EMAIL,
                    METADATA,
                    CREATED_AT
                )
                VALUES (
                    %(feedback_type)s,
                    %(feedback_text)s,
                    %(user_email)s,
                    %(metadata)s,
                    CURRENT_TIMESTAMP()
                )
            """, {
                "feedback_type": feedback_data["feedback_type"],
                "feedback_text": feedback_data["feedback_text"],
                "user_email": feedback_data["user_email"],
                "metadata": feedback_data["metadata"]
            })
            
            # Get the feedback ID
            feedback_id = cur.fetchone()[0]
            
            # Route high-priority feedback
            if feedback_data["feedback_type"] in ["bug_report", "query_improvement"]:
                self._route_to_slack(feedback_data)
            
            cur.close()
            conn.close()
            
            return {
                "status": "success",
                "feedback_id": feedback_id,
                "message": "Thank you for your feedback! It has been recorded and will be reviewed by the SmartHub team."
            }
            
        except Exception as e:
            return {
                "status": "error",
                "message": f"Failed to store feedback: {str(e)}"
            }
    
    def _route_to_slack(self, feedback_data: Dict[str, Any]) -> None:
        """Route urgent feedback to Slack channel #square-am-ops-help"""
        # Implementation would use Slack API to post to channel
        pass