# ServiceNow MCP Server - Announcement Templates

## Reddit Post (r/servicenow, r/devops)

**Title:** Introducing ServiceNow MCP Server - Open Source Integration Tool for ServiceNow API

**Body:**

Hey everyone,

I've just released an open-source Model Context Protocol (MCP) server for ServiceNow that provides complete API integration for modern development tools.

**What it does:**
- Complete ServiceNow API coverage (Incidents, Changes, Problems, CMDB, Service Catalog, KB)
- Works with any MCP-compatible tool (VS Code, Cursor, various automation frameworks)
- Async Python implementation with robust error handling
- Highly customizable with feature flags
- Production-ready with comprehensive test coverage

**Key Features:**
- Environment-based configuration
- Retry logic with exponential backoff
- Structured JSON logging
- Support for custom tables
- Comprehensive tool definitions for all major ServiceNow operations

**Use Cases:**
- Automate incident management from your IDE
- Query CMDB directly from development tools
- Create change requests programmatically
- Search knowledge base without leaving your editor
- Build custom automation workflows

**Links:**
- GitHub: https://github.com/asklokesh/servicenow-mcp-server
- Documentation: Comprehensive README with examples
- License: MIT

Looking for feedback and contributions! What ServiceNow integrations would you find most useful?

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## Dev.to / Hashnode Article Outline

**Title:** Building Enterprise Integrations with ServiceNow MCP Server

**Tags:** servicenow, python, api, automation, opensource

**Content Outline:**

1. **Introduction**
   - Challenge of integrating ServiceNow with modern dev tools
   - Introduction to Model Context Protocol
   - Why MCP for ServiceNow?

2. **Getting Started**
   - Installation
   - Basic configuration
   - First API call

3. **Real-World Examples**
   - Incident automation workflow
   - CMDB queries for deployment checks
   - Change request automation

4. **Architecture Deep Dive**
   - Async design patterns
   - Error handling strategies
   - Configuration management

5. **Advanced Features**
   - Custom table support
   - Feature flags
   - Production deployment tips

6. **Contributing**
   - How to add new tools
   - Testing guidelines
   - Roadmap

---

## LinkedIn Post

**Title:** Open Source ServiceNow MCP Server Released

Excited to announce the release of ServiceNow MCP Server - an open-source tool that brings complete ServiceNow API integration to modern development environments.

✅ Complete coverage of ServiceNow modules
✅ Production-ready with async Python
✅ Highly customizable architecture
✅ Comprehensive test suite
✅ MIT licensed

Perfect for DevOps teams, ServiceNow developers, and anyone looking to automate their ITSM workflows.

Check it out: https://github.com/asklokesh/servicenow-mcp-server

#ServiceNow #OpenSource #Python #DevOps #ITSM #Automation

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## Twitter/X Thread

1/ 🚀 Just released ServiceNow MCP Server - open source tool for complete ServiceNow API integration via Model Context Protocol.

2/ What it does:
- Integrate ServiceNow with any MCP-compatible tool
- Complete API coverage (Incidents, Changes, CMDB, KB, and more)
- Async Python with production-ready error handling
- Highly customizable with feature flags

3/ Use cases:
- Query CMDB from your IDE
- Automate incident management
- Create change requests programmatically
- Search knowledge base instantly
- Build custom workflows

4/ Built with:
- Python 3.9+
- Full async/await support
- Comprehensive test coverage
- Structured logging
- Retry logic with backoff

5/ Get started:
GitHub: https://github.com/asklokesh/servicenow-mcp-server

Looking for contributors and feedback! What ServiceNow integrations would you find useful?

#ServiceNow #OpenSource #Python #API #DevOps