Rio Setup
Dashboard Chat Help
Agent Identity

Customise how your agent introduces itself and behaves.

Status
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Configured via rio configure or .env file.

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Enable Customer Care Skill
Business Identity
Products & Services

One per line. The agent will ONLY answer about these.

Policies
Support Details

One per line

Escalation

Define what happens at each tier

Tier 0 — Self-serve
Tier 1 — Agent
Tier 2 — Specialist
Tier 3 — Engineering
FAQ

Add common questions and answers the agent should know.

Tone & Greeting
Boundaries (Scope Limits)

The agent will REFUSE to answer about these topics.

One per line — e.g., legal advice, competitor comparisons

Shown when someone asks an out-of-scope question

Enable Tutor Skill
Student Identity
Learning Context

One per line — can be anything

One per line — optional

One per line

Strengths & Weaknesses

The tutor will focus extra help on these

Preferences
Always use Socratic method
Boundaries

Topics the tutor should NOT cover (one per line)

Translator settings saved
Translator Profile

Configure voice translation for live shop usage. This controls both dashboard toggles and voice-mode translation behavior.

Use default unless you run multiple user profiles.

Enable live translator by default
Languages

Primary language is what seller/staff should hear or speak. Customer language defaults to English and can be changed anytime.

Voice Mode Behavior
Bidirectional translation in voice mode
Speak translated output aloud
Suppress task detection while translating

Hotkey: press F7 in local runtime to toggle live translator instantly.

Configure multiple agents for different task types. The orchestrator will automatically route tasks to the best-matching agent based on task content. Each agent can use a different Gemini model and tool set.

Task Executor

Executes computer tasks: opening apps, clicking, typing, file operations.

Enabled
Code Agent

Code analysis, debugging, file reading/writing, refactoring.

Enabled
Research Agent

Research, analysis, explanations, complex reasoning.

Enabled
Creative Agent

Image and video generation using Imagen 3 and Veo 2.

Enabled