# Refund Policy

## Overview

At TechCorp, we stand behind our products. If you're not satisfied with your purchase, we offer a comprehensive refund policy to ensure your peace of mind.

## Eligibility

Refunds are available for products purchased within the last 30 days. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it. Digital products (software licenses, subscriptions) are eligible for refund within 14 days of purchase if less than 20% of the content has been accessed.

## Process

To initiate a refund, contact our support team at support@techcorp.com with your order number and reason for the return. Our team will review your request within 2 business days and provide a return shipping label if applicable.

Once we receive the returned item, refunds are processed within 5-7 business days. The refund will be credited to the original payment method. For credit card payments, please allow an additional 3-5 business days for the refund to appear on your statement.

## Exceptions

The following items are not eligible for refund:
- Customized or personalized products
- Clearance items marked as "Final Sale"
- Gift cards and store credit
- Products damaged by the customer
- Items purchased more than 30 days ago

## Partial Refunds

In some cases, we may offer a partial refund:
- Items returned after 30 days but within 60 days receive a 75% refund
- Products with minor damage may receive a 50-90% refund depending on condition
- Opened software with more than 20% usage receives a prorated refund

## Contact

For questions about our refund policy, please contact:
- Email: support@techcorp.com
- Phone: 1-800-TECHCORP (1-800-832-4267)
- Live Chat: Available Monday-Friday, 9AM-6PM EST
