# TaskFlow — Policies

## Terms of Service

- TaskFlow is provided as-is. Users are responsible for their data and content.
- Accounts inactive for 12+ months may be archived (with 30-day notice).
- Full terms: https://taskflow.io/legal/terms

## Privacy

- We collect only data necessary to provide the service.
- Data is encrypted at rest (AES-256) and in transit (TLS 1.3).
- We do not sell user data to third parties.
- GDPR and CCPA compliant. DPA available on request.
- Full privacy policy: https://taskflow.io/legal/privacy

## SLA (Enterprise)

- 99.9% uptime guarantee
- Scheduled maintenance windows announced 72 hours in advance
- Credits issued for downtime exceeding SLA commitment

## Cancellation

- Cancel anytime from account settings.
- Pro plan: Access continues until end of billing period. No partial refunds.
- Enterprise: 30-day notice required as per contract terms.

## Data Export

- Export all project data as JSON or CSV at any time from Settings > Export.
- After account deletion, data is purged within 30 days.
