# ACME Outdoor Gear — FAQ

## Orders & Shipping

**How long does shipping take?**
Standard shipping is 5–7 business days. Express is 2–3 business days.

**Do you ship internationally?**
Yes, we ship to 40+ countries. International orders take 10–15 business days.

**Is there free shipping?**
Free standard shipping on orders over $75 within the US.

## Returns & Exchanges

**What is your return policy?**
30-day returns on unused items in original packaging. Free return shipping on defective products.

**How do I start a return?**
Email support@acme-outdoor.com with your order number and reason for return.

**Can I exchange an item?**
Yes, contact us within 30 days to arrange an exchange for a different size or color.

## Products

**Are your products waterproof?**
Products labeled "Waterproof" meet IPX4 or higher standards. Check individual product pages for details.

**Do you carry kids' sizes?**
Currently we focus on adult sizing. Kids' line planned for 2027.

**Where are your products made?**
Our products are designed in Portland, OR and manufactured in facilities across the US and Asia.
