# coding: utf-8
# Copyright (c) 2016, 2020, Oracle and/or its affiliates.  All rights reserved.
# This software is dual-licensed to you under the Universal Permissive License (UPL) 1.0 as shown at https://oss.oracle.com/licenses/upl or Apache License 2.0 as shown at http://www.apache.org/licenses/LICENSE-2.0. You may choose either license.

from __future__ import absolute_import

from oci._vendor import requests  # noqa: F401
from oci._vendor import six

from oci import retry  # noqa: F401
from oci.base_client import BaseClient
from oci.config import get_config_value_or_default, validate_config
from oci.signer import Signer
from oci.util import Sentinel
from .models import cims_type_mapping
missing = Sentinel("Missing")


class IncidentClient(object):
    """
    Use the Support Management API to manage support requests. For more information, see [Getting Help and Contacting Support](/iaas/Content/GSG/Tasks/contactingsupport.htm). **Note**: Before you can create service requests with this API, you need to have an Oracle Single Sign On (SSO) account, and you need to register your Customer Support Identifier (CSI) with My Oracle Support.
    """

    def __init__(self, config, **kwargs):
        """
        Creates a new service client

        :param dict config:
            Configuration keys and values as per `SDK and Tool Configuration <https://docs.cloud.oracle.com/Content/API/Concepts/sdkconfig.htm>`__.
            The :py:meth:`~oci.config.from_file` method can be used to load configuration from a file. Alternatively, a ``dict`` can be passed. You can validate_config
            the dict using :py:meth:`~oci.config.validate_config`

        :param str service_endpoint: (optional)
            The endpoint of the service to call using this client. For example ``https://iaas.us-ashburn-1.oraclecloud.com``. If this keyword argument is
            not provided then it will be derived using the region in the config parameter. You should only provide this keyword argument if you have an explicit
            need to specify a service endpoint.

        :param timeout: (optional)
            The connection and read timeouts for the client. The default values are connection timeout 10 seconds and read timeout 60 seconds. This keyword argument can be provided
            as a single float, in which case the value provided is used for both the read and connection timeouts, or as a tuple of two floats. If
            a tuple is provided then the first value is used as the connection timeout and the second value as the read timeout.
        :type timeout: float or tuple(float, float)

        :param signer: (optional)
            The signer to use when signing requests made by the service client. The default is to use a :py:class:`~oci.signer.Signer` based on the values
            provided in the config parameter.

            One use case for this parameter is for `Instance Principals authentication <https://docs.cloud.oracle.com/Content/Identity/Tasks/callingservicesfrominstances.htm>`__
            by passing an instance of :py:class:`~oci.auth.signers.InstancePrincipalsSecurityTokenSigner` as the value for this keyword argument
        :type signer: :py:class:`~oci.signer.AbstractBaseSigner`

        :param obj retry_strategy: (optional)
            A retry strategy to apply to all calls made by this service client (i.e. at the client level). There is no retry strategy applied by default.
            Retry strategies can also be applied at the operation level by passing a ``retry_strategy`` keyword argument as part of calling the operation.
            Any value provided at the operation level will override whatever is specified at the client level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.
        """
        validate_config(config, signer=kwargs.get('signer'))
        if 'signer' in kwargs:
            signer = kwargs['signer']
        else:
            signer = Signer(
                tenancy=config["tenancy"],
                user=config["user"],
                fingerprint=config["fingerprint"],
                private_key_file_location=config.get("key_file"),
                pass_phrase=get_config_value_or_default(config, "pass_phrase"),
                private_key_content=config.get("key_content")
            )

        base_client_init_kwargs = {
            'regional_client': True,
            'service_endpoint': kwargs.get('service_endpoint'),
            'timeout': kwargs.get('timeout'),
            'base_path': '/20181231',
            'service_endpoint_template': 'https://incidentmanagement.{region}.{secondLevelDomain}',
            'skip_deserialization': kwargs.get('skip_deserialization', False)
        }
        self.base_client = BaseClient("incident", config, signer, cims_type_mapping, **base_client_init_kwargs)
        self.retry_strategy = kwargs.get('retry_strategy')

    def create_incident(self, create_incident_details, ocid, **kwargs):
        """
        This API enables the customer to Create an Incident


        :param CreateIncident create_incident_details: (required)
            Incident information

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_retry_token: (optional)
            Retry token

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type :class:`~oci.cims.models.Incident`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents"
        method = "POST"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_retry_token",
            "opc_request_id"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "create_incident got unknown kwargs: {!r}".format(extra_kwargs))

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "opc-retry-token": kwargs.get("opc_retry_token", missing),
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            if not isinstance(retry_strategy, retry.NoneRetryStrategy):
                self.base_client.add_opc_retry_token_if_needed(header_params)
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                header_params=header_params,
                body=create_incident_details,
                response_type="Incident")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                header_params=header_params,
                body=create_incident_details,
                response_type="Incident")

    def get_incident(self, incident_key, csi, ocid, **kwargs):
        """
        This API fetches the details of a requested Incident


        :param str incident_key: (required)
            Unique ID that identifies an incident

        :param str csi: (required)
            Customer Support Identifier of the support account

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type :class:`~oci.cims.models.Incident`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents/{incidentKey}"
        method = "GET"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_request_id"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "get_incident got unknown kwargs: {!r}".format(extra_kwargs))

        path_params = {
            "incidentKey": incident_key
        }

        path_params = {k: v for (k, v) in six.iteritems(path_params) if v is not missing}

        for (k, v) in six.iteritems(path_params):
            if v is None or (isinstance(v, six.string_types) and len(v.strip()) == 0):
                raise ValueError('Parameter {} cannot be None, whitespace or empty string'.format(k))

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "csi": csi,
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                response_type="Incident")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                response_type="Incident")

    def get_status(self, source, ocid, **kwargs):
        """
        GetStatus of the Service


        :param str source: (required)
            Source is a downstream system. Eg: JIRA or MOS or any other source in future.

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type :class:`~oci.cims.models.Status`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents/status/{source}"
        method = "GET"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_request_id"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "get_status got unknown kwargs: {!r}".format(extra_kwargs))

        path_params = {
            "source": source
        }

        path_params = {k: v for (k, v) in six.iteritems(path_params) if v is not missing}

        for (k, v) in six.iteritems(path_params):
            if v is None or (isinstance(v, six.string_types) and len(v.strip()) == 0):
                raise ValueError('Parameter {} cannot be None, whitespace or empty string'.format(k))

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                response_type="Status")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                response_type="Status")

    def list_incident_resource_types(self, problem_type, compartment_id, csi, ocid, **kwargs):
        """
        This API returns the list of all possible product that OCI supports, while creating an incident


        :param str problem_type: (required)
            Problem Type of Taxonomy - tech/limit

        :param str compartment_id: (required)
            Tenancy Ocid

        :param str csi: (required)
            Customer Support Identifier of the support account

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param int limit: (optional)
            Limit query for number of returned results

        :param str page: (optional)
            Pagination for Incident list

        :param str sort_by: (optional)
            The key to sort the returned items by

            Allowed values are: "dateUpdated", "severity"

        :param str sort_order: (optional)
            The order in which to sort the results

            Allowed values are: "ASC", "DESC"

        :param str name: (optional)
            Name of Incident Type. eg: Limit Increase

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type list of :class:`~oci.cims.models.IncidentResourceType`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents/incidentResourceTypes"
        method = "GET"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_request_id",
            "limit",
            "page",
            "sort_by",
            "sort_order",
            "name"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "list_incident_resource_types got unknown kwargs: {!r}".format(extra_kwargs))

        if 'sort_by' in kwargs:
            sort_by_allowed_values = ["dateUpdated", "severity"]
            if kwargs['sort_by'] not in sort_by_allowed_values:
                raise ValueError(
                    "Invalid value for `sort_by`, must be one of {0}".format(sort_by_allowed_values)
                )

        if 'sort_order' in kwargs:
            sort_order_allowed_values = ["ASC", "DESC"]
            if kwargs['sort_order'] not in sort_order_allowed_values:
                raise ValueError(
                    "Invalid value for `sort_order`, must be one of {0}".format(sort_order_allowed_values)
                )

        query_params = {
            "problemType": problem_type,
            "limit": kwargs.get("limit", missing),
            "page": kwargs.get("page", missing),
            "sortBy": kwargs.get("sort_by", missing),
            "sortOrder": kwargs.get("sort_order", missing),
            "compartmentId": compartment_id,
            "name": kwargs.get("name", missing)
        }
        query_params = {k: v for (k, v) in six.iteritems(query_params) if v is not missing and v is not None}

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "csi": csi,
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="list[IncidentResourceType]")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="list[IncidentResourceType]")

    def list_incidents(self, csi, compartment_id, ocid, **kwargs):
        """
        This API returns the list of incidents raised by the tenant


        :param str csi: (required)
            Customer Support Identifier of the support account

        :param str compartment_id: (required)
            Tenancy Ocid

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param int limit: (optional)
            Limit query for number of returned results

        :param str sort_by: (optional)
            The key to sort the returned items by

            Allowed values are: "dateUpdated", "severity"

        :param str sort_order: (optional)
            The order in which to sort the results

            Allowed values are: "ASC", "DESC"

        :param str lifecycle_state: (optional)
            The order in which to sort the results

            Allowed values are: "ACTIVE", "CLOSED"

        :param str page: (optional)
            Pagination for Incident list

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type list of :class:`~oci.cims.models.IncidentSummary`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents"
        method = "GET"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "limit",
            "sort_by",
            "sort_order",
            "lifecycle_state",
            "page",
            "opc_request_id"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "list_incidents got unknown kwargs: {!r}".format(extra_kwargs))

        if 'sort_by' in kwargs:
            sort_by_allowed_values = ["dateUpdated", "severity"]
            if kwargs['sort_by'] not in sort_by_allowed_values:
                raise ValueError(
                    "Invalid value for `sort_by`, must be one of {0}".format(sort_by_allowed_values)
                )

        if 'sort_order' in kwargs:
            sort_order_allowed_values = ["ASC", "DESC"]
            if kwargs['sort_order'] not in sort_order_allowed_values:
                raise ValueError(
                    "Invalid value for `sort_order`, must be one of {0}".format(sort_order_allowed_values)
                )

        if 'lifecycle_state' in kwargs:
            lifecycle_state_allowed_values = ["ACTIVE", "CLOSED"]
            if kwargs['lifecycle_state'] not in lifecycle_state_allowed_values:
                raise ValueError(
                    "Invalid value for `lifecycle_state`, must be one of {0}".format(lifecycle_state_allowed_values)
                )

        query_params = {
            "limit": kwargs.get("limit", missing),
            "compartmentId": compartment_id,
            "sortBy": kwargs.get("sort_by", missing),
            "sortOrder": kwargs.get("sort_order", missing),
            "lifecycleState": kwargs.get("lifecycle_state", missing),
            "page": kwargs.get("page", missing)
        }
        query_params = {k: v for (k, v) in six.iteritems(query_params) if v is not missing and v is not None}

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "csi": csi,
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="list[IncidentSummary]")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="list[IncidentSummary]")

    def update_incident(self, incident_key, csi, update_incident_details, ocid, **kwargs):
        """
        This API updates an existing incident


        :param str incident_key: (required)
            Unique ID that identifies an incident

        :param str csi: (required)
            Customer Support Identifier of the support account

        :param UpdateIncident update_incident_details: (required)
            Details of Resource to be updated

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_retry_token: (optional)
            Retry token

        :param str opc_request_id: (optional)
            Unique Header for request id

        :param str if_match: (optional)
            if-match check

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type :class:`~oci.cims.models.Incident`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents/{incidentKey}"
        method = "PUT"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_retry_token",
            "opc_request_id",
            "if_match"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "update_incident got unknown kwargs: {!r}".format(extra_kwargs))

        path_params = {
            "incidentKey": incident_key
        }

        path_params = {k: v for (k, v) in six.iteritems(path_params) if v is not missing}

        for (k, v) in six.iteritems(path_params):
            if v is None or (isinstance(v, six.string_types) and len(v.strip()) == 0):
                raise ValueError('Parameter {} cannot be None, whitespace or empty string'.format(k))

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "csi": csi,
            "opc-retry-token": kwargs.get("opc_retry_token", missing),
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "if-match": kwargs.get("if_match", missing),
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            if not isinstance(retry_strategy, retry.NoneRetryStrategy):
                self.base_client.add_opc_retry_token_if_needed(header_params)
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                body=update_incident_details,
                response_type="Incident")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                path_params=path_params,
                header_params=header_params,
                body=update_incident_details,
                response_type="Incident")

    def validate_user(self, csi, ocid, **kwargs):
        """
        ValidateUser


        :param str csi: (required)
            Customer support identifier of the support account

        :param str ocid: (required)
            User OCID for IDCS users that have a shadow in OCI

        :param str opc_retry_token: (optional)
            Retry-token header

        :param str opc_request_id: (optional)
            Unique request id

        :param str problem_type: (optional)
            Problem Type of Taxonomy - tech/limit

        :param obj retry_strategy: (optional)
            A retry strategy to apply to this specific operation/call. This will override any retry strategy set at the client-level.

            This should be one of the strategies available in the :py:mod:`~oci.retry` module. A convenience :py:data:`~oci.retry.DEFAULT_RETRY_STRATEGY`
            is also available. The specifics of the default retry strategy are described `here <https://oracle-cloud-infrastructure-python-sdk.readthedocs.io/en/latest/sdk_behaviors/retries.html>`__.

            To have this operation explicitly not perform any retries, pass an instance of :py:class:`~oci.retry.NoneRetryStrategy`.

        :return: A :class:`~oci.response.Response` object with data of type :class:`~oci.cims.models.ValidationResponse`
        :rtype: :class:`~oci.response.Response`
        """
        resource_path = "/v2/incidents/user/validate"
        method = "GET"

        # Don't accept unknown kwargs
        expected_kwargs = [
            "retry_strategy",
            "opc_retry_token",
            "opc_request_id",
            "problem_type"
        ]
        extra_kwargs = [_key for _key in six.iterkeys(kwargs) if _key not in expected_kwargs]
        if extra_kwargs:
            raise ValueError(
                "validate_user got unknown kwargs: {!r}".format(extra_kwargs))

        query_params = {
            "problemType": kwargs.get("problem_type", missing)
        }
        query_params = {k: v for (k, v) in six.iteritems(query_params) if v is not missing and v is not None}

        header_params = {
            "accept": "application/json",
            "content-type": "application/json",
            "csi": csi,
            "opc-retry-token": kwargs.get("opc_retry_token", missing),
            "opc-request-id": kwargs.get("opc_request_id", missing),
            "ocid": ocid
        }
        header_params = {k: v for (k, v) in six.iteritems(header_params) if v is not missing and v is not None}

        retry_strategy = self.retry_strategy
        if kwargs.get('retry_strategy'):
            retry_strategy = kwargs.get('retry_strategy')

        if retry_strategy:
            if not isinstance(retry_strategy, retry.NoneRetryStrategy):
                self.base_client.add_opc_retry_token_if_needed(header_params)
            return retry_strategy.make_retrying_call(
                self.base_client.call_api,
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="ValidationResponse")
        else:
            return self.base_client.call_api(
                resource_path=resource_path,
                method=method,
                query_params=query_params,
                header_params=header_params,
                response_type="ValidationResponse")
