# 📞 Contact Information

## 👨‍💻 Developer Contact

### 📧 Email
**Primary Contact**: [satriadivop354@gmail.com](mailto:satriadivop354@gmail.com)

**Response Time**: 
- General inquiries: 24-48 hours
- Bug reports: 12-24 hours  
- Critical issues: 4-8 hours

**Email Topics**:
- ✅ Bug reports dan technical issues
- ✅ Feature requests dan suggestions
- ✅ Educational collaboration opportunities
- ✅ Documentation improvements
- ✅ General questions about netdiag

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## 🐛 Issue Tracking

### GitHub Issues
**URL**: [https://github.com/SatriaDivo/netdiag/issues](https://github.com/SatriaDivo/netdiag/issues)

**How to Report Issues**:
1. Search existing issues first
2. Use appropriate issue template
3. Provide clear reproduction steps
4. Include system information
5. Add relevant labels

**Issue Types**:
- 🐛 **Bug Report**: Something isn't working
- 🚀 **Feature Request**: Suggest new functionality
- 📚 **Documentation**: Improve or fix documentation
- ❓ **Question**: General questions about usage
- 💡 **Enhancement**: Improve existing features

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## 📖 Documentation

### Available Documentation
- **README.md**: Complete usage guide dan API reference
- **PYTHON_37_UPGRADE_SUMMARY.md**: Python 3.7+ upgrade details
- **docs/**: Comprehensive documentation folder
- **examples/**: Code examples dan tutorials

### Documentation Locations
- **Main Docs**: `/docs/` folder
- **API Reference**: [README.md](../README.md)
- **Examples**: `/docs/examples/`
- **Tutorials**: `/docs/tutorials/`
- **FAQ**: `/docs/FAQ.md`

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## 🤝 Contributing

### How to Contribute
1. **Fork** the repository
2. **Create** a feature branch
3. **Make** your changes
4. **Test** thoroughly
5. **Submit** a pull request

### Contribution Guidelines
- Follow clean code principles
- Add comprehensive tests
- Update documentation
- Maintain Python 3.7+ compatibility
- Use descriptive commit messages

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## 🎓 Educational Purpose

**Netdiag** dirancang khusus untuk **educational purposes** mahasiswa Teknologi Rekayasa Internet.

### Educational Support
- 📧 **Student Questions**: satriadivop354@gmail.com
- 👨‍🏫 **Instructor Resources**: Available upon request
- 📚 **Learning Materials**: Included in documentation
- 💻 **Code Examples**: Comprehensive examples provided

### Academic Collaboration
Kami welcome collaboration dengan:
- Universities dan educational institutions
- Computer science departments  
- Networking courses dan programs
- Student projects dan research

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## 📞 Quick Contact Summary

| Contact Method | Purpose | Response Time |
|---------------|---------|---------------|
| 📧 **Email** | General inquiries, bugs, collaboration | 24-48 hours |
| 🐛 **GitHub Issues** | Bug reports, feature requests | 12-24 hours |
| 📖 **Documentation** | Self-service help, tutorials | Immediate |
| 💬 **Discussions** | Community questions | 24-48 hours |

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## 🌐 Links

- **Repository**: [https://github.com/SatriaDivo/netdiag](https://github.com/SatriaDivo/netdiag)
- **Issues**: [https://github.com/SatriaDivo/netdiag/issues](https://github.com/SatriaDivo/netdiag/issues)
- **Releases**: [https://github.com/SatriaDivo/netdiag/releases](https://github.com/SatriaDivo/netdiag/releases)
- **PyPI**: [https://pypi.org/project/netdiag](https://pypi.org/project/netdiag)

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**Thank you for using Netdiag! 🚀**