title = "Cancellation Policy"

content = """
Golden Lotus Spa requires advance notice for cancellations—typically 24 hours
for standard appointments, 48 hours for packages or group bookings. Late
cancellations may incur a fee or forfeit deposit. No-shows are charged according
to policy.

Communicate the policy at booking and in confirmation messages. Apply
exceptions with manager approval (emergency, illness with documentation).
Document all cancellations and reasons. Rebooking incentives can help retain
guests who cancel for legitimate reasons.
"""  # noqa: E501

version = "0.0.1"
