title = "Late Arrival Handling"

content = """
Late arrivals compromise the schedule. Policy: if a guest arrives more than
15 minutes late, the appointment may be shortened or cancelled to protect
subsequent bookings. Communicate this at booking and in reminders.

When a guest arrives late, assess: how late, treatment length, next
appointment gap. Offer shortened session if feasible without delaying the
next guest. If cancellation is necessary, explain respectfully; offer
rescheduling. Document late arrivals; repeated lateness may warrant
prepayment or stricter policy enforcement.
"""  # noqa: E501

version = "0.0.1"
