title = "Escalation Paths and Authority Limits"

content = """
Know your authority: you can confirm bookings, amend within policy, and resolve routine
inquiries. Escalate to the Operations Manager for supplier failures, overbooking,
compensation requests, and serious complaints. Escalate to management for legal,
safety, or reputational issues. Document the reason for escalation and hand over
with clear context. Do not make commitments on behalf of others without approval.
"""  # noqa: E501

version = "0.0.1"
