title = "Continuous Improvement"

content = """
Operations should feed back recurring issues so that processes, training, and
technology can be improved. Suggestions for safer, more efficient, or more
compliant ways of working are welcome.

**Recurring Delays:** If a particular check-post, route, or customer often
causes delay, document and share with planning or commercial. Route changes,
time slots, or customer discussions may reduce the problem.

**Near-Misses:** Report near-misses (e.g. overload caught at the gate, near
accident) so that root cause can be addressed. Blame-free reporting encourages
honest input and prevents future incidents.

**Training:** Identify gaps in driver or operations knowledge. Request training
on e-way, dangerous goods, or customer-specific procedures when needed. Updated
knowledge reduces errors and disputes.
"""  # noqa: E501

version = "0.0.1"
