title = "Operational Metrics and Reporting"

content = """
Operations may track metrics such as booking lead time, amendment rate,
no-show rate, and complaint rate. Enter data accurately and on time
so that reports are reliable. Use metrics to improve your own practice
(e.g. reducing errors, responding faster). Do not manipulate data to
meet targets; accurate reporting supports better decisions.
"""  # noqa: E501

version = "0.0.1"
