title = "Ethical Considerations"

content = """
Ethical considerations guide claims processing decisions, ensuring fairness, honesty, and integrity while balancing insurer financial interests with claimant rights and societal expectations.

**Fair Treatment:** Provide impartial treatment to all claimants regardless of policy size, claimant background, or claim complexity. Avoid discrimination based on protected characteristics.

**Transparency:** Maintain open communication regarding claim status, coverage decisions, and settlement rationales. Provide clear explanations supported by policy language and factual findings.

**Honesty:** Represent facts accurately without misrepresentation or concealment. Correct errors promptly when discovered and communicate corrections transparently.

**Conflict Management:** Identify and appropriately manage conflicts of interest including relationships with claimants, vendors, or related parties. Disclose potential conflicts and implement safeguards.

**Confidentiality:** Protect sensitive claimant information according to privacy laws and company policies. Limit information sharing to necessary parties and authorized purposes.

**Professional Development:** Engage in ongoing ethical training and maintain awareness of evolving ethical standards in the insurance industry.

**Whistleblower Protection:** Encourage reporting of unethical behavior through anonymous channels while protecting reporting individuals from retaliation.
"""

version = "0.0.1"
