title = "Billing and Financial Counseling"

content = """
Patient services staff provide preliminary financial counseling at or before
admission. Explain the estimated cost of the planned service, the patient's
responsibility (co-pay, deductible, self-pay portion), and payment options.
For uninsured or underinsured patients, discuss payment plans, charity care
criteria, or financial assistance programs. Do not delay emergency care for
inability to pay; financial counseling can follow stabilization. Escalate
disputes, complex insurance denials, or requests for significant discounts
to the billing or finance team.
"""  # noqa: E501

version = "0.0.1"
