title = "Backup and Restore Procedure Support"

content = """
Customers may need to restore from backup
after data loss or corruption. Support
guides them through restore procedures
and sets expectations on recovery scope.

**Backup Types:** Automated vs manual,
full vs incremental. Retention varies
by product and plan. Explain what
is backed up and for how long.

**Restore Process:** Step-by-step
for self-service restore. For
admin-assisted restore, document
request and escalate to appropriate
team with approval.

**RTO/RPO:** Recovery time and point
objectives depend on product.
Communicate limits to set expectations.
"""  # noqa: E501

version = "0.0.1"
