title = "Incident Correlation and Pattern Recognition"

content = """
Multiple similar tickets in a short
window may indicate a platform
incident. Support recognizes
patterns and escalates to incident
response to avoid duplicate
investigation.

**Indicators:** Same error message,
same region, same feature, or
sudden spike in a category.
Report to incident channel.

**Actions:** Pause individual
troubleshooting. Use incident
template for responses. Avoid
implying isolated issue when
pattern suggests systemic.

**Post-Resolution:** Contribute
to post-mortem if requested.
Document learnings.
"""  # noqa: E501

version = "0.0.1"
