title = "Security Incident and Breach Response"

content = """
Suspected security incidents (data breach, unauthorized access, phishing)
require immediate escalation and careful handling. Support does not
investigate; they triage and escalate.

**Recognition:** Customer reports suspicious login, data exposure,
or credential compromise. Report of phishing or social engineering.

**Immediate Actions:** Do not promise investigation. Escalate to
Security immediately. Preserve ticket details. Do not delete or
modify records.

**Customer Communication:** Avoid admitting or denying breach.
Use templated language: "We take this seriously and our security
team is investigating."
"""  # noqa: E501

version = "0.0.1"
