title = "Spa Etiquette and Client Preparation"

content = """
Educating clients on spa etiquette and pre-treatment preparation enhances their experience
and treatment outcomes. Clear communication establishes expectations and helps clients
feel comfortable navigating an unfamiliar environment.

**Arrival Guidelines:**

Recommend arriving 15-20 minutes before scheduled appointments. This allows time for check-in,
changing into robes, and beginning relaxation before treatment starts. Late arrivals may
receive shortened services to avoid impacting subsequent clients. First-time visitors
benefit from extra time for consultation and facility orientation.

**Attire and Changing:**

Explain that clients receive plush robes and slippers upon arrival. Undergarment preferences
vary by treatment type and personal comfort. Massage clients typically undress to their
comfort level while maintaining draping standards. Facial clients may keep clothing on
with robe open at shoulders.

Locker rooms provide secure storage for belongings. Valuables should remain home if possible.
Cell phones should be silenced and stored, not brought into treatment areas. The spa environment
prioritizes disconnection from external stressors.

**Communication Preferences:**

Clients choose between quiet relaxation or light conversation during treatments. Therapists
follow client cues, responding when engaged but otherwise maintaining peaceful silence. Clients
should communicate any discomfort immediately — pressure too intense, room temperature,
or positioning issues. Therapists cannot address concerns they do not know exist.

**Pre-Treatment Preparation:**

*Hydration:* Drink water before and after treatments, especially massage. Well-hydrated
tissues respond better to manipulation and toxins release more efficiently.

*Eating:* Light meal 1-2 hours before massage prevents discomfort from pressure on full
stomach. Avoid heavy meals immediately before services.

*Shaving:* Shaving legs or face before body treatments may cause irritation. If shaving is
necessary, do so several hours before appointment.

*Sun Exposure:* Avoid sunburn before spa visits. Recent burns contraindicate many treatments.
Post-treatment sun sensitivity requires sunscreen adherence.

**Tipping and Gratuities:**

Tipping customs vary by region and establishment. When tipping is appropriate, 15-20% of
service cost is standard. Some spas include gratuity in package pricing. Front desk staff
can clarify policies. Tips may be added to credit card transactions or provided in cash.

**Post-Treatment Protocol:**

Rising slowly from treatment tables prevents dizziness following deep relaxation. Sipping
water rehydrates and grounds energy. Scheduling time between services and demanding
activities maintains treatment benefits. Many clients feel deeply relaxed or slightly
drowsy; planning accordingly improves safety and enjoyment.

**Facility Amenities:**

Explain available amenities including relaxation lounges, steam rooms, saunas, and
refreshment stations. Encourage clients to arrive early or stay late enjoying these
features. Clarify any time limits or scheduling requirements for wet areas.
"""  # noqa: E501

version = "0.0.1"
