title = "Self-Service Portal and Community Guidance"

content = """
Many issues can be resolved through self-service: help center articles,
community forums, or in-product wizards. Guide users there when
appropriate to improve efficiency and empower customers.

**When to Redirect:** Common how-to questions, configuration steps,
or known issues with documented workarounds. Provide the link and
a brief summary.

**When Not to Redirect:** Complex or multi-factor issues, frustrated
customers, or when the self-service content is outdated or inadequate.

**Feedback Loop:** If users repeatedly ask about topics not well
covered, flag for content creation.
"""  # noqa: E501

version = "0.0.1"
