title = "Upgrade and Downgrade Assistance"

content = """
Plan changes (upgrade or downgrade) affect
features, limits, and billing. Support
guides users through the process and
manages expectations.

**Upgrade:** Usually immediate or
pro-rated. New features may require
configuration. Billing handles
commercial terms.

**Downgrade:** May take effect at
renewal. Warn about feature loss and
data retention. Some data may need
export before downgrade.

**Self-Service:** Many products allow
plan changes in the billing portal.
Direct users there when possible;
escalate to Billing for complex cases.
"""  # noqa: E501

version = "0.0.1"
