title = "Enterprise Client Handling and VIP Support"

content = """
Enterprise clients often have dedicated SLAs, named contacts, and stricter escalation
paths. Treat their tickets with appropriate care and follow account-specific protocols.

**Account Context:** Before responding, check the client's tier, contact preferences,
and any open escalations. Enterprise tickets may require CC to account managers.

**Approved Contacts:** Some enterprises restrict who may request support. Verify the
requester against the approved list. Unauthorized requests require guidance to the
correct channel.

**Confidentiality:** Enterprise environments may involve proprietary workflows.
Do not reference other clients or share internal details in responses.
"""  # noqa: E501

version = "0.0.1"
