title = "Data Privacy and PII Handling"

content = """
Support agents may view or receive customer data. Strict
privacy practices protect customers and comply with
regulations (e.g., GDPR, India's DPDP).

**Minimal Access:** Request only the data needed for
resolution. Do not browse unrelated records or export
data without authorization.

**Secure Channels:** Use ticket system and approved
tools. Never transmit PII over unencrypted email or
messaging. Redact logs before sharing externally.

**Retention:** Follow data retention policies. Delete
or anonymize when retention period ends or upon
customer request.
"""  # noqa: E501

version = "0.0.1"
