title = "Tour Programs and Scheduling Systems"

content = """
Guided tours represent a core educational offering at Heritage Hall Museum.
Understanding tour types, schedules, and booking procedures enables effective
visitor guidance and program support.

**Tour Categories:**

*Highlights Tour:* 45-minute overview touching major collection pieces across
two floors. Offered daily at 11:00 AM and 2:00 PM. No reservation required;
capacity limited to 25 participants. Meet in main lobby.

*Deep Dive Tours:* 90-minute thematic explorations focusing on specific
collection areas or temporary exhibitions. Themes rotate monthly. Advance
registration recommended due to limited capacity (15 participants).

*Architecture Tour:* 60-minute exploration of building history, adaptive
reuse of historic structure, and exhibition design choices. Offered Saturdays
at 10:00 AM. Reservations recommended.

*Family Tours:* Interactive experiences designed for ages 6-12 with accompanying
adults. Include hands-on activities and inquiry-based learning. Saturdays at
1:00 PM and Sundays at 3:00 PM.

*Private Group Tours:* Customized experiences for parties of 10 or more.
Available outside regular hours with advance booking (minimum 2 weeks notice).
Can be tailored to specific interests or accessibility needs.

**School Group Tours:**

*Grade-Level Programs:* Curriculum-aligned tours for K-12 with pre- and post-
visit materials. Led by trained museum educators, not general visitor services
staff. Booking required 3 weeks in advance.

*Self-Guided Options:* School groups may also explore independently with
chaperone ratios enforced (1 adult per 6 students for K-5, 1 per 10 for 6-12).

**Registration Procedures:**

Public tours: Visitors sign up at admission desk day-of. First-come,
first-served.

Private tours: Online booking form or phone reservation required. Deposit
secures booking; balance due day of tour.

**Tour Preparation:**

Visitor services staff verify tour guide attendance 30 minutes prior to
departure. Prepare necessary equipment (microphones, portable seating, tactile
materials). Ensure gallery spaces cleared of conflicting programs.

**No-Show Policy:**

If registered tour participant fails to arrive within 5 minutes of scheduled
start, slots released to waiting walk-in visitors. Guides may not delay for
late arrivals beyond this window.

**Accessibility Integration:**

All public tours accommodate visitors with disabilities with 48-hour notice.
Private tours can be designed specifically around accessibility needs including
touch tours, audio description tours, and sign-interpreted experiences.
"""  # noqa: E501

version = "0.0.1"
