title = "Proactive Outreach and Success Initiatives"

content = """
Support may proactively contact
customers for success initiatives:
health checks, renewal risk, or
feature adoption. Follow guidelines
to avoid overwhelming customers.

**When to Reach Out:** At-risk
accounts, post-onboarding check-ins,
or when a relevant feature launches.
Coordinate with Account Management
for enterprise.

**Message:** Value-focused, concise.
Offer help rather than sell. Respect
opt-out preferences.

**Tracking:** Log outreach in CRM.
Measure impact on retention and
satisfaction.
"""  # noqa: E501

version = "0.0.1"
