title = "Regulatory Compliance"

content = """
Regulatory compliance ensures all claims processing activities adhere to state insurance laws, federal regulations, and industry standards, protecting both insurer and claimant interests.

**State Insurance Laws:** Maintain current knowledge of state-specific insurance regulations including unfair claims settlement practices, prompt payment requirements, and mandatory coverage provisions.

**Federal Regulations:** Comply with applicable federal laws including Fair Credit Reporting Act, Gramm-Leach-Bliley Act privacy requirements, and anti-discrimination provisions in claims handling.

**Prompt Payment Standards:** Adhere to state prompt payment deadlines and penalty provisions. Document rationale for any payment delays beyond statutory requirements.

**Unfair Practices:** Avoid prohibited settlement practices including unreasonable delays, inadequate investigations, or coercive settlement tactics. Maintain documentation supporting all settlement decisions.

**Licensing Requirements:** Ensure all claims personnel maintain appropriate licensing and continuing education requirements. Verify contractor and vendor licensing when engaging third parties.

**Record Retention:** Maintain claims files according to regulatory retention requirements, typically ranging from 5-10 years depending on jurisdiction and claim type.

**Reporting Obligations:** Submit required reports to state insurance departments including statistical data, complaint responses, and financial reporting as mandated by law.
"""

version = "0.0.1"
