title = "Return and Exchange Policy"

content = """
Returns and exchanges affect both customer satisfaction and shrink. A clear, consistent
policy protects the business while supporting legitimate customer needs.

**Eligibility:** Returns are accepted within the stated window (e.g., 30 days) with receipt.
Items must be in resaleable condition with original packaging when applicable.

**Proof of Purchase:** Receipt or loyalty account record is required. Without proof, offer
store credit at last known price, per policy.

**Restocking and Exceptions:** Some categories (e.g., opened electronics) may have
restocking fees or stricter rules. Communicate clearly at point of sale.

**Fraud Awareness:** Watch for patterns: frequent returns, receipt switching, or
return of stolen goods. Report suspicious behavior; do not accuse customers directly.
"""  # noqa: E501

version = "0.0.1"
