title = "Knowledge Base Contribution and Maintenance"

content = """
The internal knowledge base is a living resource. Every resolved ticket is an opportunity
to add or refine articles that help future agents and enable self-service.

**When to Contribute:** After resolving a novel or recurring issue, create or update
an article. Include clear title, step-by-step content, and applicable conditions.

**Article Structure:** Use headings, numbered steps, and screenshots where helpful.
Link to related articles. Keep language simple and actionable.

**Review Cycle:** Knowledge owners review submissions periodically. Outdated articles
should be updated or deprecated. Flag inaccuracies when you encounter them.
"""  # noqa: E501

version = "0.0.1"
