title = "Feature Request and Enhancement Handling"

content = """
Customers occasionally submit feature requests or
enhancement ideas through support. Capture and
route them appropriately without over-promising.

**Capturing:** Record the request with clear
description, use case, and impact. Add to the
product feedback pipeline (e.g., feedback board,
roadmap voting).

**Response:** Thank the customer and explain
that feedback is forwarded to the product
team. Do not commit to timelines or
implementation.

**Escalation:** High-value or enterprise
requests may warrant Account Management
or Product follow-up. Flag when appropriate.
"""  # noqa: E501

version = "0.0.1"
