##  AI Potential of Business Capabilities
First, assess AI potential at the business capability level. This helps identify where AI can be used most effectively within your organization, ensuring that AI investments align with the overall business strategy.
For this assessment, use the business capability map report available in SAP LeanIX by default. Apply the AI Potential view to the report and, if needed, use additional filters to further refine the report data. You can save the report with a dedicated name, such as “Business Capability Map - AI Governance.“ To learn more about using this report type, see [Landscape Report](https://help.sap.com/docs/leanix/ea/landscape-report?locale=en-US&state=PRODUCTION&version=CLOUD).
![Business Capability Map Report with the AI Potential View Applied](https://help.sap.com/doc/72d375467c1e4dcb872dfa2998b6328d/CLOUD/en-US/loio2751e27b7a4410148d1fa97c9df2d253_LowRes.png)
Business Capability Map Report with the AI Potential View Applied
AI potential on business capabilities is represented by the following values. You can complete the assessment step by step, from the highest to the lowest potential:
  * Process Transformation: First, identify business capabilities where AI has the potential to disrupt or transform existing processes. These are areas where AI technologies can enable new ways of working, create new business models, or significantly enhance the value delivered to customers.
  * User Interaction Improvement: Next, look for business capabilities where AI can enhance user interaction. This could include areas where AI technologies like chatbots, recommendation systems, or personalized marketing can improve the user experience, engagement, and accessibility, as well as facilitate multilingual communication.
  * Efficiency Improvement: Next, identify business capabilities where AI is associated with efficiency improvement. These are areas where AI technologies can automate routine tasks, streamline workflows, and improve operational efficiency.
  * No Potential: Finally, identify business capabilities with no AI potential, including those where AI usage should be deliberately avoided. These are areas that won't benefit from AI technologies, and therefore, investments in AI are not needed.


By carefully assessing business capabilities in this way, you can identify those with the highest AI potential. This strategic approach ensures that AI technologies are used where they can deliver the maximum value.
