{% extends "base.html" %}

{% block title %}Frequently Asked Questions | Crawlio Intelligence{% endblock %}

{% block description %}Find answers to common questions about Crawlio Intelligence's web scraping and data extraction
services.{% endblock %}

{% block content %}
<section class="section hero" style="padding: 4rem 0 6rem 0;">
    <div class="container text-center">
        <h1 style="font-size: 3rem;">Frequently Asked Questions</h1>
        <p class="hero-subtitle">Everything you need to know about Crawlio Intelligence</p>
    </div>
</section>

<section class="section faq-section" style="padding-top: 0; margin-top: -3rem; position: relative; z-index: 10;">
    <div class="container">
        <div class="faq-container">
            <div class="faq-item">
                <div class="faq-question">
                    <span>What's included in each pricing tier?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>The Standard (free) tier includes basic web scraping, community support, and open-source access.
                        Pro Dashboard ($49/mo) adds unlimited collections, AI-powered analytics, live visualization, and
                        priority support. Enterprise tier includes dedicated infrastructure, custom integrations, 99.9%
                        SLA, and 24/7 dedicated support with custom pricing based on your needs.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>How do you handle JavaScript-heavy websites?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>We use advanced Playwright integration to render JavaScript-heavy sites (React, Vue, Angular) in
                        real browsers. This ensures we capture fully rendered content just as a human user would see it,
                        handling dynamic loading, infinite scroll, and complex interactions seamlessly.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>Is Crawlio compliant with Australian Privacy Act and CCPA/GDPR?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>Yes, absolutely. We're fully compliant with the Australian Privacy Act 1988, CCPA, and GDPR. Our
                        infrastructure is SOC 2 Type II certified, and we only collect publicly available data. We
                        provide detailed compliance documentation and work with your legal team to ensure all
                        requirements are met.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>What data formats do you support?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>We deliver data in CSV, Excel, JSON, Google Sheets, and via webhooks/APIs. You can also integrate
                        directly with your database (MongoDB, PostgreSQL) or data warehouse (Snowflake, BigQuery).
                        Custom formats are available for Enterprise customers.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>Do you have local teams in Australia and USA?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>Yes! We have dedicated support teams operating in Australian (AEST/AEDT) and US (EST/PST) time
                        zones. This ensures you get timely responses during your business hours and that we understand
                        regional compliance and business requirements.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>How quickly can I start collecting data?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>For standard use cases, you can start immediately with our open-source tool. For custom
                        enterprise solutions, we typically deliver first data samples within 48 hours of initial
                        consultation. Full production deployment usually takes 3-5 business days depending on
                        complexity.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>Do you offer free trials for the Pro Dashboard?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>Yes! Contact us for a 14-day free trial of the Pro Dashboard. For Enterprise customers, we offer
                        a 30-day pilot program with full access to all features to ensure it meets your requirements
                        before commitment.</p>
                </div>
            </div>
            <div class="faq-item">
                <div class="faq-question">
                    <span>What makes Crawlio different from other scraping services?</span>
                    <span class="faq-icon">+</span>
                </div>
                <div class="faq-answer">
                    <p>Unlike basic scraping tools, Crawlio combines automation, AI, and human expertise. We don't just
                        extract data—we deliver structured, validated, production-ready intelligence. Our AI models
                        provide predictive insights and anomaly detection, not just raw data dumps. Plus, our regional
                        presence and compliance expertise set us apart.</p>
                </div>
            </div>
        </div>
    </div>
</section>

<!-- Trust Badges -->
<section class="trust-badges-section">
    <div class="container">
        <div class="trust-badges">
            <div class="trust-badge">
                <div class="trust-badge-icon">🇦🇺</div>
                <div class="trust-badge-text">Australian Privacy Act Compliant</div>
            </div>
            <div class="trust-badge">
                <div class="trust-badge-icon">🔒</div>
                <div class="trust-badge-text">SOC 2 Type II Certified</div>
            </div>
            <div class="trust-badge">
                <div class="trust-badge-icon">🌍</div>
                <div class="trust-badge-text">GDPR & CCPA Ready</div>
            </div>
            <div class="trust-badge">
                <div class="trust-badge-icon">⭐</div>
                <div class="trust-badge-text">Trusted by Fortune 500</div>
            </div>
        </div>
    </div>
</section>
{% endblock %}

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