Here is an exemplar of how to use the manage users function of the IT-Helpdesk to create and delete users in your organization. Any words within quotes should be replaced with your desired values, WITHOUT the quotes.

Creating Users:

Subject: New User
Body:
I'd like to create a new user with the following information:
username: 'desired username'
password: 'desired password'
first_name: 'employee first name'
last_name: 'employee last name'


Deleting Users:

Subject: Delete User
Body:
I'd like to delete the account with the username: 'desired account to delete'