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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Vivo AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Vivo AI provides enterprise artificial intelligence solutions, including but not limited to:

3. User Responsibilities

As a user of our services, you agree to:

4. Intellectual Property Rights

All content, features, and functionality of Vivo AI's services are owned by Vivo AI and are protected by international copyright, trademark, and other intellectual property laws. You may not:

5. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

6. Service Availability

We strive to provide high service availability but do not guarantee uninterrupted access. We may suspend, modify, or discontinue services at any time with or without notice.

7. User-Generated Content

You retain ownership of any data you submit to our services. By submitting data, you grant us a license to process, store, and use the data to provide our services. You represent that you have all necessary rights to submit such data.

8. Paid Services

Some features of our services may require payment. Fees are non-refundable except as required by law. We reserve the right to change pricing at any time with 30 days notice.

9. Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use the services will immediately cease.

10. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless Vivo AI from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

15. Modifications

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our website. Continued use of services after modifications constitutes acceptance.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms of Service constitute the entire agreement between you and Vivo AI regarding the use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us: