Privacy Policy
Last updated: January 2025
1. Introduction
Vivo AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vivoai.com and use our AI services.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, company, job title, and contact information you provide
- Usage Data: Pages visited, time spent, features used, and other analytics data
- Technical Data: IP address, browser type, device information, and operating system
- Cookies: We use cookies and similar tracking technologies to enhance your experience
3. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our AI services
- To process transactions and send you related information
- To send technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To communicate about products, services, and events
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and fraud
4. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our services
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Compliance with SOC 2, GDPR, and other security standards
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
7. Cookies Policy
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
8. Third-Party Services
Our website may include links to third-party services or websites. We do not control the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate measures to ensure your data remains protected in accordance with this Privacy Policy.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@vivoai.com
- Address: 123 AI Boulevard, San Francisco, CA 94102
- Phone: +1 (555) 123-4567