Warranty Information
Your coverage and protection details
1-Year Limited Warranty
AI Smart Band comes with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects and hardware malfunctions under normal use.
✅ Covered
- Manufacturing defects
- Hardware malfunctions
- Battery failure
- Sensor defects
- Button failures
- Charging port issues
❌ Not Covered
- Physical damage (drops, cracks)
- Water damage from misuse
- Normal wear and tear
- Lost or stolen devices
- Unauthorized modifications
- Software issues (free updates available)
How to Make a Claim
1
Contact Support
2
Provide Proof
3
Get Approval
4
Replacement
Extended Warranty
Extend your coverage with our optional extended warranty plans:
- 2-Year Extension: $49 - Adds 2 years of coverage
- 3-Year Extension: $69 - Adds 3 years of coverage
- Accident Protection: $29 - Covers accidental damage (1 claim per year)