Find answers to common questions about AI Smart Band
What is the battery life of the AI Smart Band?
The AI Smart Band Pro offers up to 7 days of battery life on a single charge, while the Lite version provides up to 14 days. Actual battery life may vary based on usage patterns, settings, and features enabled.
Is the AI Smart Band water-resistant?
Yes! The Pro model is water-resistant up to 5ATM (50 meters), making it suitable for swimming. The Lite model has an IP68 rating, which protects against dust and water splashes but is not designed for swimming.
What smartphones are compatible?
The AI Smart Band is compatible with both iOS (iPhone 8 and later running iOS 14+) and Android (Android 8.0 and later) devices via our companion app. Bluetooth 5.0 or higher is required.
How accurate is the heart rate monitoring?
Our advanced optical heart rate sensor provides medical-grade accuracy with 98% correlation to ECG measurements. It continuously monitors your heart rate 24/7 and alerts you to any abnormal readings.
Can it detect sleep apnea?
While the AI Smart Band monitors sleep patterns and can detect irregular breathing, it is not a medical device and cannot diagnose sleep apnea. If you suspect you have sleep apnea, please consult a healthcare professional.
How does stress tracking work?
The band uses Heart Rate Variability (HRV) analysis to detect stress levels. When elevated stress is detected, you'll receive notifications and guided breathing exercises to help you relax and manage stress.
How do I sync my data?
Data syncs automatically via Bluetooth when your phone is within range and the companion app is running. You can also manually sync by opening the app and pulling down to refresh.
Is my health data secure?
Absolutely. All data is encrypted end-to-end and stored on secure servers compliant with HIPAA and GDPR regulations. You maintain full control over your data and can delete it at any time.
What is the warranty period?
The AI Smart Band comes with a 1-year limited warranty covering manufacturing defects. Extended warranty options are available for purchase. See our warranty page for full details.
What is the return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your AI Smart Band, you can return it within 30 days of purchase for a full refund. The product must be in original condition.