# 🧠 Geniusrise
# Copyright (C) 2023  geniusrise.ai
#
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
#  http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.

intents = {
    "Book and Resource Inquiries": [
        "Book availability",
        "New arrivals and releases",
        "Location of specific genres or topics",
        "E-book and audiobook options",
    ],
    "Account Management": [
        "Library card registration",
        "Account login issues",
        "Renewing library memberships",
        "Updating personal information",
    ],
    "Borrowing and Returns": [
        "Borrowing procedures",
        "Renewal of borrowed items",
        "Return deadlines",
        "Fines and fees for late returns",
    ],
    "Research Assistance": [
        "Reference material searches",
        "Assistance with research projects",
        "Accessing academic journals",
        "Citation and bibliography help",
    ],
    "Event and Program Information": [
        "Library events schedule",
        "Reading groups and clubs",
        "Educational programs and workshops",
        "Children's storytime sessions",
    ],
    "Technology and Internet Access": [
        "Computer and internet use",
        "Printing and photocopying services",
        "Accessing online databases",
        "Wi-Fi connectivity issues",
    ],
    "Facilities and Accessibility": [
        "Library opening hours",
        "Accessibility services",
        "Study room bookings",
        "Facility amenities and layout",
    ],
    "Donations and Volunteering": [
        "Book and resource donations",
        "Volunteer opportunities",
        "Fundraising events",
        "Supporting the library",
    ],
    "Special Collections and Archives": [
        "Accessing special collections",
        "Historical records and archives",
        "Rare books and manuscripts",
        "Preservation and conservation queries",
    ],
    "Community Outreach": [
        "Library outreach programs",
        "Partnerships with schools and organizations",
        "Community resource sharing",
        "Public information services",
    ],
    "Feedback and Suggestions": [
        "Providing feedback on services",
        "Book and resource recommendations",
        "Suggesting improvements",
        "Complaint resolution",
    ],
}
