Metadata-Version: 1.1
Name: django-helpdesk3000
Version: 0.3.3
Summary: Django-powered ticket tracker for your helpdesk
Home-page: https://github.com/chrisspen/django-helpdesk3000
Author: Chris Spencer
Author-email: chrisspen@gmail.com
License: BSD
Description: django-helpdesk3000 - A Django powered ticket tracker.
        ======================================================
        
        This is a Django-powered helpdesk ticket tracker, designed to plug into
        an existing Django website and provide you with internal (or, perhaps,
        external) helpdesk management.
        
        It's a fork of
        `django-helpdesk <https://github.com/rossp/django-helpdesk>`__ with
        better styling, more features, and numerous bug fixes.
        
        Installation
        ------------
        
        Install via pip with:
        
        ::
        
            pip install django-helpdesk3000
        
        Then add ``helpdesk`` to the ``INSTALLED_APPS`` list in your
        ``settings.py``.
        
        Then apply the models. If you're using South, simply run:
        
        ::
        
            python manage.py migrate helpdesk
        
        or if not using South:
        
        ::
        
            python manage.py syncdb
        
        For further installation information see docs/install.html and
        docs/configuration.html
        
        Development
        -----------
        
        To run unittests across multiple Python versions, install:
        
        ::
        
            sudo add-apt-repository ppa:fkrull/deadsnakes
            sudo apt-get update
            sudo apt-get install python-dev python3-dev python3.3-minimal python3.3-dev python3.4-minimal python3.4-dev python3.5-minimal python3.5-dev python3.6 python3.6-dev
        
        To run all `tests <http://tox.readthedocs.org/en/latest/>`__:
        
        ::
        
            export TESTNAME=; tox
        
        To run tests for a specific environment (e.g. Python 2.7 with Django
        1.4):
        
        ::
        
            export TESTNAME=; tox -e py27-django111
        
        To run a specific test:
        
        ::
        
            export TESTNAME=.TicketBasicsTestCase.test_helpdesk_submit; tox -e py27-django111
        
        To run the `documentation
        server <http://www.mkdocs.org/#getting-started>`__ locally:
        
        ::
        
            mkdocs serve -a :9999
        
        To `deploy
        documentation <http://www.mkdocs.org/user-guide/deploying-your-docs/>`__,
        run:
        
        ::
        
            mkdocs gh-deploy --clean
        
        To build and deploy a versioned package to PyPI, verify `all unittests
        are passing <https://travis-ci.org/chrisspen/django-helpdesk3000>`__,
        and then run:
        
        ::
        
            python setup.py sdist
            python setup.py sdist upload
        
Keywords: django,helpdesk,tickets,incidents,cases
Platform: UNKNOWN
Classifier: Programming Language :: Python
Classifier: Topic :: Software Development :: Libraries :: Python Modules
Classifier: Framework :: Django
Classifier: Environment :: Web Environment
Classifier: Operating System :: OS Independent
Classifier: Intended Audience :: Customer Service
Classifier: License :: OSI Approved :: BSD License
Classifier: Natural Language :: English
Classifier: Topic :: Office/Business
Classifier: Topic :: Software Development :: Bug Tracking
