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            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
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        },
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            "risk_impact_analysis",
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            "service_offering",
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            "additional_assignee_list": "",
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            "approval_set": "",
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            },
            "assignment_group": "Database",
            "backout_plan": "hollow aerographics cowardy archcriminal Arras",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
            "close_code": "Unsuccessful",
            "close_notes": "Chauchat prolific coppersmith unblemishedness unamendedly",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "Oracle",
            "comments": "",
            "comments_and_work_notes": "",
            "company": "",
            "conflict_last_run": "2023-10-09 01:45:21",
            "conflict_status": "Conflict",
            "contact_type": null,
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            "delivery_plan": "",
            "delivery_task": "",
            "description": "The default support group for all Oracle CI's is being transitioned to the Database group",
            "due_date": "",
            "end_date": "2023-11-20 19:40:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
            "implementation_plan": "Use Mass Update CI plugin to propose changes to relevant CMDB recordsClick \"Apply Proposed Change\" UI action from change request form",
            "justification": "Database group taking over all Oracle database support activities",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000060",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:34",
            "opened_by": {
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            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "oviparous flatworm decrepitude undersell afterking",
            "route_reason": "",
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            "service_offering": "",
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            "std_change_producer_version": "",
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            "sys_created_on": "2023-10-06 01:21:34",
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            "time_worked": "",
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            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
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            "user_input": "",
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            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:24"
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    },
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            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
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            "backout_plan": "There is no backout plan for this change template",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
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            "group_list": "",
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            "on_hold_reason": "",
            "on_hold_task": "",
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            },
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            "review_comments": "",
            "review_date": "",
            "review_status": "",
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            "risk_impact_analysis": "gravidly paradoxical adelomorphous allanturic nondisagreement",
            "route_reason": "",
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            "service_offering": "",
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            "sla_due": "UNKNOWN",
            "start_date": "",
            "state": "Closed",
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            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2015-07-06 12:30:01",
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            "unauthorized": "false",
            "universal_request": "",
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            "upon_reject": "Cancel all future Tasks",
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            "user_input": "",
            "watch_list": "",
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            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2015-07-06 12:29:44"
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    },
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            "category": "Category",
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        "template_record": {
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            "approval_history": "",
            "approval_set": "",
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            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
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            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
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            "end_date": "",
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            "expected_start": "",
            "follow_up": "",
            "group_list": "",
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            "justification": "reboundingness Leda sarcogenous exculpatorily reclamation",
            "knowledge": "false",
            "location": "",
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            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-07-06 12:00:26",
            "opened_by": {
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            },
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            "review_comments": "",
            "review_date": "",
            "review_status": "",
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            "risk_impact_analysis": "psychotic sexennially zoonite neencephalic salutatory",
            "route_reason": "",
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            "service_offering": "",
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                "display_value": "Clear BGP sessions on a Cisco router - 1",
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            "sys_tags": "",
            "sys_updated_by": "admin",
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            "task_effective_number": "CHG0000026",
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            "time_worked": "",
            "type": "Standard",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
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            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2015-07-06 12:00:37"
        }
    },
    {
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        ],
        "template_record": {
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            "calendar_duration": "",
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    },
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            "close_notes": "Close notes",
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        "task_fields": [
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            "implementation_plan",
            "cmdb_ci"
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        "template_record": {
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            "additional_assignee_list": "",
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            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "Network",
            "backout_plan": "-- Physically remove switch and all associated cabling-- Remove switch from management, monitoring and ServiceNow CMDB",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
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            "work_notes": "",
            "work_notes_list": "",
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            "business_service": "Service",
            "category": "Category",
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            "close_notes": "Close notes",
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            "description": "Description",
            "impact": "Impact",
            "implementation_plan": "Implementation plan",
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            "risk": "Risk",
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            "service_offering": "Service offering",
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            "test_plan": "Test plan"
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            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
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            "contact_type": "Phone",
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            "follow_up": "",
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            "sys_tags": "",
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            "time_worked": "",
            "type": "Standard",
            "unauthorized": "false",
            "universal_request": "",
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            "upon_reject": "Cancel all future Tasks",
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            "user_input": "",
            "watch_list": "",
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            "work_notes": "",
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            "change_plan": "",
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            "closed_at": "",
            "closed_by": "",
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            "contact_type": null,
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            "description": "The database size has increased and the cache hit rate is at the low end of an acceptable rate. The Database team needss to increase the amount of memory allocated to the Oracle SGA to increase the cache hit rate.",
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            "expected_start": "",
            "follow_up": "",
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            "on_hold_task": "",
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            "review_comments": "",
            "review_date": "",
            "review_status": "",
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            "risk_impact_analysis": "concretely oversettle graveyard marshy hieroglyphy",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Increase db_block_buffers from 5000 to 7500",
            "sla_due": "UNKNOWN",
            "start_date": "2023-10-24 05:30:00",
            "state": "Authorize",
            "std_change_producer_version": "",
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            "sys_created_by": "admin",
            "sys_created_on": "2023-10-06 01:21:32",
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            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2023-10-09 01:03:03",
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            "time_worked": "",
            "type": "Normal",
            "unauthorized": "false",
            "universal_request": "",
            "upon_approval": "Proceed to Next Task",
            "upon_reject": "Cancel all future Tasks",
            "urgency": "3 - Low",
            "user_input": "",
            "watch_list": "",
            "work_end": "",
            "work_notes": "",
            "work_notes_list": "",
            "work_start": "2023-10-08 02:48:24"
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    {
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            "backout_plan": "Backout plan",
            "business_service": "Service",
            "category": "Category",
            "close_code": "Close code",
            "close_notes": "Close notes",
            "cmdb_ci": "Configuration item",
            "description": "Description",
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            "implementation_plan": "Implementation plan",
            "justification": "Justification",
            "number": "Number",
            "risk": "Risk",
            "risk_impact_analysis": "Risk and impact analysis",
            "service_offering": "Service offering",
            "short_description": "Short description",
            "test_plan": "Test plan"
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        "task_fields": [
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            "number",
            "assignment_group",
            "test_plan",
            "risk_impact_analysis",
            "impact",
            "cmdb_ci",
            "business_service"
        ],
        "template_record": {
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            "activity_due": "UNKNOWN",
            "additional_assignee_list": "",
            "approval": "Approved",
            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
            "assignment_group": "Service Desk",
            "backout_plan": "There is no backout plan for this change template",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
            "calendar_duration": "",
            "category": "Other",
            "change_plan": "",
            "chg_model": "",
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            "close_notes": "Server rebooted",
            "closed_at": "2015-07-06 12:30:01",
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                "link": "https://dev215901.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441"
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            "comments": "",
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            "company": "",
            "conflict_last_run": "",
            "conflict_status": "Not Run",
            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
            "description": "Reboot a Windows Server (after patching or to clear a fault) making sure that it is removed from monitoring alerts, that network attached storage is unmounted and that it restarts cleanly",
            "due_date": "",
            "end_date": "",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
            "impact": "3 - Low",
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            "justification": "prepersuade phenotypically season Ambrosian otosteal",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000028",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-07-06 12:29:28",
            "opened_by": {
                "display_value": "System Administrator",
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            },
            "order": "",
            "outside_maintenance_schedule": "false",
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            "phase_state": "Open",
            "priority": "4 - Low",
            "production_system": "false",
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            },
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            "review_comments": "",
            "review_date": "",
            "review_status": "",
            "risk": "Moderate",
            "risk_impact_analysis": "cumulate stringpiece unoverclouded oenanthylate dynamometry",
            "route_reason": "",
            "scope": "Medium",
            "service_offering": "",
            "short_description": "Reboot Windows Server",
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            "start_date": "",
            "state": "Closed",
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            "sys_tags": "",
            "sys_updated_by": "admin",
            "sys_updated_on": "2015-07-06 12:30:01",
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            "time_worked": "",
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            "unauthorized": "false",
            "universal_request": "",
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            "upon_reject": "Cancel all future Tasks",
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            "user_input": "",
            "watch_list": "",
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            "work_notes": "",
            "work_notes_list": "",
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    },
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            "description",
            "risk_impact_analysis",
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            "additional_assignee_list": "",
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            "approval_history": "2023-10-08 06:07:53 - System Administrator (Approval history)\nGroup approval for Hardware approved by user Don Goodliffe (Technical approvals).\n\n",
            "approval_set": "",
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            "assignment_group": "Hardware",
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            "business_duration": "",
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            "cab_recommendation": "",
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            "calendar_duration": "",
            "category": "Network",
            "change_plan": "",
            "chg_model": "",
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            "close_notes": "ephah grammaticism sisal upward crash",
            "closed_at": "",
            "closed_by": "",
            "cmdb_ci": "unix201",
            "comments": "",
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            "company": "",
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            "conflict_status": "Conflict",
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            "delivery_plan": "",
            "delivery_task": "",
            "description": "drate unresumed communion Iresine specificness",
            "due_date": "",
            "end_date": "2023-10-24 08:00:00",
            "escalation": "Normal",
            "expected_start": "",
            "follow_up": "",
            "group_list": "",
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            "implementation_plan": "login to unix 201 as rootappend ipaddress 192.168.1.254Restart network with /etc/init.d/network restarttest network connectivity using ping 192.168.1.254test network connectivity using ping 10.10.100.10",
            "justification": "clima requisite subsultive parasyphilitic spiker",
            "knowledge": "false",
            "location": "",
            "made_sla": "true",
            "number": "CHG0000046",
            "on_hold": "false",
            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2023-10-06 01:21:32",
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            "production_system": "false",
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            "review_comments": "",
            "review_date": "",
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            "work_notes_list": "",
            "work_start": ""
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            "close_notes": "torrentine clavel outwill Utopianizer anthropomancy",
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            "on_hold_task": "",
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            "work_notes": "",
            "work_notes_list": "",
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            "approval_set": "",
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            "end_date": "",
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            "approval_history": "",
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            "close_notes": "oxygnathous unpierced cashmerette mense Scolecida",
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            "close_notes": "bribetaking jardiniere Australoid rasen refutation",
            "closed_at": "",
            "closed_by": "",
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            "task_effective_number": "CHG0000046",
            "test_plan": "marquisdom thunderstick acridness burnfire bromeliad",
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            "close_notes": "marmose expatiative basketful certis Mutazala",
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            "closed_by": "",
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            "comments_and_work_notes": "",
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            "approval_history": "",
            "approval_set": "",
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            "business_duration": "",
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            "user_input": "",
            "watch_list": "",
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            "work_notes_list": "",
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    },
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            "approval_history": "",
            "approval_set": "",
            "assigned_to": "",
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            "backout_plan": "There is no backout plan for this change template",
            "business_duration": "",
            "business_service": "",
            "cab_date_time": "",
            "cab_delegate": "",
            "cab_recommendation": "",
            "cab_required": "false",
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            "change_plan": "",
            "chg_model": "",
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            "company": "",
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            "contact_type": "Phone",
            "contract": "",
            "correlation_display": "",
            "correlation_id": "",
            "delivery_plan": "",
            "delivery_task": "",
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            "due_date": "",
            "end_date": "",
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            "expected_start": "",
            "follow_up": "",
            "group_list": "",
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            "location": "",
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            "on_hold_reason": "",
            "on_hold_task": "",
            "opened_at": "2015-07-06 12:29:28",
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            "review_comments": "",
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            "review_status": "",
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            "service_offering": "",
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