Weekly Operations Report - Week 11, 2024
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Report Date: March 18, 2024
Reporting Period: March 11-17, 2024

System Status: HEALTHY
Overall Grade: A-

Highlights:
+ Successfully migrated 3 legacy services
+ Zero unplanned downtime this week
+ Customer satisfaction score: 4.7/5.0
+ Reduced average support ticket resolution time by 12%

Concerns:
- Database query performance degrading on analytics queries
- Storage usage at 71%, approaching 75% threshold
- Two minor security alerts (false positives, resolved)

Completed Work:
- Security patch deployment: 15 servers
- Documentation updates: API v2 migration guide
- Performance tuning: Search indexing optimization
- Team training: Incident response procedures

Next Week Plans:
- Schedule database maintenance window
- Review storage cleanup policies
- Conduct security audit
- Deploy new monitoring features
